St. Catherine Academy Refund Policy

Purpose

At St. Catherine Academy, we understand that unforeseen circumstances may affect a family’s ability to continue with their educational plans. Our refund policy is designed to be fair while ensuring the sustainability of our programs and operations.

Application & Registration Fees

• Non-Refundable: All application and registration fees are non-refundable under any circumstances, as they cover administrative and processing costs.

Refund Policy for Home Students

Refunds are available up to and including the first session of classes. No refunds will be issued after this period. The student, parent, or guardian remains responsible for all outstanding payments regardless of attendance.

1. The school retains a non-refundable administration fee of $100 per course.
2. Refunds will be issued via cheque payable to the student.
3. Payments made by credit card, debit card, or PayPal will be refunded to the original payment method.
4. The school reserves the right to alter or cancel courses and will issue refunds based on remaining course hours if applicable.

International Students

Refunds for international students are granted only if their visa application is rejected by the relevant embassy. The student must provide an official rejection letter from the embassy, including the original email if received digitally.

1. A non-refundable administrative fee of $500 applies.
2. Guardian fees, immigration lawyer fees, visa application fees, assessment test fees, online course fees (if started), and homestay charges are non-refundable.
3. Students who receive a visa/study permit must complete their studies at St. Catherine Academy. If they transfer to another school, St. Catherine Academy is entitled to the full annual fee.

Online Learning Refunds

Refunds for online courses are only available before the student receives the welcome package, course materials, or access to the online platform.

1. The non-refundable administration fee of $100 per course applies.
2. Refunds will be issued via cheque payable to the student or reversed to the original payment method.
3. Course schedules may be altered or canceled at the school’s discretion, with refunds issued based on remaining course hours.

Refund Process

• All refund requests must be submitted in writing to the school administration.
• Approved refunds will be processed within 30 business days of receiving all required documentation.

Policy Review

This Refund Policy is reviewed annually to meet the evolving needs of our school community. Updates will be communicated to students, staff, and families.